Effective Training

Effective Training

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Effective training is an essential part of any successful company. Many companies have to deal with training on a regular basis. Training can come in many different forms: training new employees, teaching training classes, one-on-one training with clients, or creating a training documents for future use. No matter what the circumstance, there are a few simple steps to design an effective training session and provide sufficient documentation, for all audiences.

1. Determine the topic
The most important step in creating an effective training session is to decide what the topic is. Make sure to list out all of the necessary steps in advance so you are certain what all needs to be included and what can be left out. It is always a good idea to come up with a basic outline of what your main point is, and all sub points, to have as a reference when creating the documentation. Be sure not to cram things together or combine several large topics into one. It may be that there is a need for more than one training session.

2. Think about how you can apply it to your audience
Next, determine who the audience is. Take into consideration the existing knowledge of the person/persons being trained. Also, consider how the trainee(s) would best understand the information being presented. Would the trainee best benefit from a visual presentation, learn through seeing, audio presentation, learn through listening, or tactile presentation, learn through moving, doing, and touching. Be sure to consider all learning types and create a training session that is beneficial to all types of learners.

3. Come up with a plan
Decide where you want to go with the training. Are you going to create a training document, teach a class, or sit down one-on-one with a client and walk them through the desired training? Think of who your audience is and what will best suit them.

4. Design a training document
Depending on what plan you have come up with, your training document will change. Consider making step by step instructions and listing out all of the steps in the process. Make sure not to clutter the document with information that is unnecessary or confusing to the audience. Although it may seem like necessary information to you, sometimes too much information is not a good thing and can become very confusing. Once you feel the documentation is complete it is always a good idea to have an unfamiliar person run through it and see how well they understand. This will give you an idea of what places the audience is likely to get confused and give you a chance to alter to documentation before it is presented.

5. Train and Evaluate
Once you have developed a training session you believe will be effective, and have come up with sufficient documentation, it is time to train! Once the training is complete, be sure to evaluate the entire process and take note of things that seemed confusing to the audience, or things that can be altered to be clearer and better understood. How well did the audience seem to understand? What things can be changed to make it more effective in the future?

Creating a successful training session is a very beneficial skill to have at all companies. Once you have the ability to train certain audiences to do tasks, you will able to spend more time growing your business and focusing on larger goals and less time repeating the same thing and describing the same tasks.

~Ashley West